What are your maintenance fees?

Finding out what a property manager charges for maintenance is vital. You also need to know  requests are handled before entering into any kind of agreement. Property managers may differ wildly on how they handle maintenance issues and charges. The first question for us is “Is there an actual maintenance problem or just tenant complaining?” When […]

How are you insured to do property management?

This is actually a question we do not get asked a lot, but we should be because it is important to know what kind of insurance your property manager has. We deal with a lot of high liability issues on a regular basis, so it is important to have that protection in place. We have […]

Will I have to get up in the middle of the night for an emergency?

I assumed this was a given, but apparently there are property managers that do not offer 24-hour services. To answer the question simply, no. You will not have to get up in the middle of the night for an emergency. Our property owners do not have to get emergency phone calls during the night. They […]

How many units do you manage?

When you look at a property management company, there are a few questions you should ask. This will give you a better idea of the level of service you can expect. I am regularly asked how many units we manage, which is a good questions. However, there is more to that question that you really want […]

When do I get my rent money each month?

This is another common question and with good reason. In order to plan accordingly, property owners need to know when they can expect the rent money from their properties. Management companies vary greatly on how they handle payments. Many companies pay at the end of the month because it makes accounting easier and cleaner. By waiting […]

What are your Cleveland Ohio property management fees?

What do you have to pay for and what do you get in return? This is what you need to know when working with a property management company. Because our fees do change from time to time, I’m going to tell you what kinds of fees we charge and what you get for those fees, […]

What needs to be done before leasing my house

With everything we do there is a process and a checklist. This helps us to get things done quickly and effectively without the worry of forgetting something. This includes a checklist with everything to do before leasing your house. When a tenant moves out.. the first thing we do is a move out inspection and […]

What happens if a tenant isn’t paying rent?

Properties owners often ask what happens if a tenant isn’t paying rent? They want to know what we do about it, and this is an important issue to discuss with prospective property management companies. Move out costs are the highest expense a landlord will have. Minimizing move outs and evictions is key to ensuring our […]

How to use video marketing to lease your property faster

Video marketing is a huge tool and something you should already be using. Video tours can save you a lot of time showing properties because people will have the opportunity to preview the property first. This will filter out a lot of tenants that wouldn’t otherwise be interested once they had a chance to see […]

Can I Refuse Pets?

The short answer is yes. We do allow our property owners to have some discretion over pet rules. However, most of them allow pets and we encourage it. Let me tell you why. Allowing pet owners will double your market. A good portion of the people renting single-family homes are doing so because they want […]