Phone: (216) 664-3130

Fax: 216-664-3038

Email: [email protected]

Notes: The utility must stay in the landlord’s name. A tenant may create a sub account under their name but in order for them to do that, the tenant must go to the water company’s office and provide a copy of the lease agreement, valid ID, and whatever the deposit may be for the property. The security deposit vary from property to property.

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Phone: (216) 664-3130

Fax: 216-664-3038

Email: [email protected]

Notes: The utility must stay in the landlord’s name. A tenant may create a sub account under their name but in order for them to do that, the tenant must go to the water company’s office and provide a copy of the lease agreement, valid ID, and whatever the deposit may be for the property. The security deposit vary from property to property.

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Phone: 800-362-7557

Fax: 216-736-5313 (phone) 1-866-452-3940 (fax)

Notes: If you are starting or transferring service to five or more properties, you must fax information to RESEARCH AND RESOLUTION DEPARTMENT. The information they require is the business name, tax number (if you are not transferring a company, you will need the individual’s social security number), name of person responsible for the account, number of contact person, address to send the bill to, contact person and number in case an appointment for hook up needs to be scheduled. There is only one billing address allowed, however, a landlord can have a notification set up if the property is scheduled to have the gas disconnected or if the tenant has scheduled to have the gas turned off. A Property Management Agreement between the landlord and us is acceptable to make changes to service. Meters are read monthly and billing is done monthly, unless there has been a transfer of service in the middle of a billing cycle.

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Phone: 800-589-3101, 800-633-4766

Fax: 440-326-3240

Notes: It is up to landlord, if they want to keep utilities in their names that is fine, they can also have utilities in the tenant’s name. Tenant may need to show proof of residency if there is an outstanding balance owed. The security deposit is determined on roughly how much the property’s usage will be. Security deposit can be added to first month’s bill and if switched into tenant’s name, within a year the security deposit will be transferred back by check.

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