"While others hide their pricing...

we think you are smart enough to know the difference between cost and value. 
We charge for the work we do and back it up with an industry leading set of guarantees for your peace of mind and our engagement in your success

Your real estate investments can be a vehicle that can grow your prosperity in so many ways, not the least of which includes providing homes to our fellow journeyers and a platform for them to also be growing in their life prosperity.


Andrew Morris

Owner/Broker of Realty Trust Services

Adoptive dad of 6 boys, Curious learner, Health hacker, Real estate geek

Property Management Plan Details

  • SIMPLE FLAT RATE MONTHLY FEE
    We simplify our services with a stable flat rate. The flat rate property management fee is like an attorney retainer that pays for us to reserve capacity to do all of the things many things we do. Included in that retainer is a whole lot of services for which we do not charge. There are also services we offer, only to those are are members that for an additional fee. Both the core service and add ons are detailed below. Volume pricing is as follows. 1-3 units is the normal fee for all 3 plans. 4-9 units is includes a $20 per unit discount. 10-19 units is a $30 per unit discount. 20+ units managed with us is a $35 per unit discount. See pricing calculator below
  • PROvacancySave - resident retention program
    This program is the easiest way eliminate the landlords biggest expense - vacancy. We start 120 days before lease end and have a process to retain the resident if we can or otherwise transition and minimize vacancy that ends up being unavoidable.
  • Growing PROsperity tenant placement leasing system
    Leasing is commisison based and the fee pays for the PROview, PROfollowUp, PROexpense, PROavailability, PROreach, PROonResident systems. See details on grid below.

  • 129/mo

  • 199 / renewal
  • 1 months rent
Management Details
  • PROview - rent & market assessment
    We analyze the market for you and based on your own goals, the prospective rent range and other factors we select a starting price.
  • PROfollowUp - Weekly Rental Activity Report and Analysis
    If house doesn't rent the first seven days the unique market response will be fed back so that the right adjustments can be made.
  • PROexpose - marketing & syndication
    We expose your home to the top 40 websites and then automatically collect every inquiry on your house from text, email and phone and follow up with them.
  • PROreach - rental database marketing
    Get more than the average exposure because every listing goes out to our database of 30,000 plus previous resident according to their previous interests. We also experiment with online remarketing / retargeting to this larger list of prospective clients for your.
  • PROavailability - showing system
    Most property managers take days to be ready to show even a fully vacant home. By then a prospective resident has moved on. We use a hybred showing systems depending on the status of the home to make vacant homes securely and instantly available in a covid safe way to verified users through tracked electronic boxes. This allows us to strike while the iron is hot. We also provide attended showings for prospects not comfortable with a self show approach and for occupied homes so that we can capture every available oppurtunity. The online schedule is available any time of day or night and via web, text message or phone call.
  • PROsafe - tiered resident screening
    Screening is so essential to your rental investment success. We use nationwide databases to expose data from thousands of court systems and nationwide credit reporting to expose millions potential interactions with creditors. Our checklist allows us to evaluate your prospective resident and quickly make an informed decision to capture residents that will be an excellent fit for your home. We recognize that a $725 per month duplex unit will need a different tier than a $3500 per month single family home use a checklist criteria based on the tier of home we are leasing.
  • PROsecure - Superior alternative to a security deposit for landlords and tenants
    We cover your liability while, renting your property faster, decreasing turn around time, increasing tenant ownership mentality and offering tenants more options to rent your property.
  • ProResidentBenefits - Compelling resident benefits package
    We offer a package of benefits which we use to increase loyalty to retain tenants longer as well as entice them to choose your unit listed with us rather than another available unit. This package includes on time payment incentives, tenant insurance, filters, pest test strips, utility concierge service, online rental portal, 24 hour maintenance requests, GrowingPro.club coaching, credit coaching and proactive maintenance.
  • PROonResident - smooth start resident onboarding system
    We offer secure uploads, special education on the lease and future behaviour expectations, and easy to sign leases. We can quickly collect initial payments multiple ways to reserve prospective resident and move forward. We use a special hold agreement that locks a prospective resident in before move in.
  • PROonLandlord - smooth start investor onboarding system
    We offer secure forms, easy out esign agreements and online checklists to educate you and bring you on as smoothly as possible while handling the many details necesary to start you off sucessfully with us.
  • PROpaid - collections system
    All collections process starts by setting expectations before tenant is ever late to pay on the 1st. We do all non court colletions from emailing notices, to follow up calls, to text messages, to voice broadcasts, 3 day notice deliveries with out charge to the owner.
  • Dedicated Team Specialists
    We offer stable systems that allow our team members to quickly become certified specialists and consistantly deliver high levels of service. Our distributed call system allows us to answer the phone 97% of the time during day time hours.
  • After hour maintenance calls live
    Most competitors take a voicemail and handle emergencies the next business day after it is to late. We direct emergency maintenance calls after hours to a live answer service that can triage emergencies, make residents feel heard and dispatch emergency services when necesary.
  • 24/7 Online Access & Portal
    We use industry standard Propertyware to provide a portal with live reports and statements. We also offer customized live statements PDF or xls automatically emailed to you daily, weekly or monthly at your request.
  • Vacancy Savings System
    We've made it a focus to really optimize and change how vacancy is done. Through a number of process changes we have been able to save our owners 70 percent on vacancy by whittling a way on each of the factors and processes that play a part in vacancy expense.
  • 0 Reserves required
    Most property managers want a reserve deposit to invidental repairs in addition to using recieved rent. Except for when there is a large known upcoming expense that won't be able to be handled by rent we see no reason to keep more money than is needed to manage your property effectively.
  • Monthly ACH pay Out
    We have a systematic full month accounting system and we initiate the months income after paying bills for the month at the end of the month direct to your bank account.
  • Extra pay out
    You can rely on us to pay out funds due at the same time each month. If you are needing to request a special pay out VIA ACH then this fee is charged offset costs from going outside the plan and potential further extra costs of not having that money to pay your expenses that come before next income into your account.
  • Utility processing
    We handle all of your utilities. The amount of time and effort to deal with demands utility companies make covers scanning, data entry and customer service with tenant and owners on utilities and is charged per processed utility bill.
  • Utility bills in managers name
    Occassionally due to a situation or other a bill that landlord is responsible for can not be put in landlords name. This fee is to recover additional complications including the fact that we often have to pay money out of operations, get reimbursements from owners and manage accassional merged building ledgers between buildings properly.
  • Utility transition
    When we have to turn utilities on or off or change address we charge this.
  • City occupancy, permit paperwork & special form fill in
    We charge $25.00 to handle the filling out of your city, county or state required paperwork as well as special forms that section 8, your lender your IRA custodian, your accountant may require us to fill out.
  • Home insurance non-compliance
    All homes that we manage must be fully insured by owner and policy must be ammended to include Realty Trust Services, LLC as additionally insured. This is very important for multiple reasons, the biggest of which is that if there is a law suite by an outside party and this has not been done, owner would have to pay separately to defend the management company. Because of this we expect within 30 days of starting management to this requirement on file or we would assess on ongoing monthly additional fee to offset the cost of the increased risk because of owner non compliance.
  • Annual tax and doc prep
    Accountance love the end of year tax reports that make it easy to file taxes as well as analyze investment progress.
  • Unpaid balance processing
    Any unpaid balances to Realty Trust Services (not other vendors) will have a fee invoiced (percentage of balance owed) at the 10th of the month if left over from the previous month to offset our internal cost of carrying that debt and cost of managing the extended receivable times. We email out balances unpaid in the last 7 days of the previous month as well as in the first seven days of the current month.
  • Evictions
    For those with out eviction coverage your average cost for attorney, court fees and company attendance is about $550
  • Sale to tenant
    We don't force you to list with our company if you want to sell and if you sell to a buyer that we find including a tenant that we find we charge a commission. If it is a lease option that we set up we collection 1/2 of the option fee which will be deducted off the commission due if or when the lease option closes.
  • Home for sale listing commisssion rebate
    We offer a rebate from $500 to $2500 rebate on commission earned on all listings of properties we also manage.
  • Statutory agent fee
    We offer a rebate from $500 to $2500 rebate on commission earned on all listings of properties we also manage.
  • 10 per request
  • 7.50 per bill
  • 10 percent per bill
  • 25 per
  • 25 per
  • 20 per month
  • 35 per year
  • 3.9% per month
  • 150 per court attendance plus attorneys and court costs.
  • 1/2 option fee, 6% total
  • Included
  • $6.25 per month
Growing PROsperity Risk Protection Bundles
  • Growing PROsperity peace of mind freedom guarantee
    If you don't feel 100% peace of mind about our services, you may give us notice to leave at any time and we will refund you last monthly management fee charged. We refuse to lock you in if its not a fit. Exceptions excercise of other monthly rebate guarantees.
  • Growing PROsperity leasing guarantee
    Deposit collected in agreed period for your plan or we waive one months management fee.
  • Growing PROsperity rental make ready guarantee
    Home made ready in agreed time from being vacant or 10% discount. Exception if step make ready plan not approved.
  • Growing PROsperity tenant guarantee
    Tenant stays and pays for the agreed period or we waive placement fee on new tenant placement.
  • Growing PROsperity pet guarantee
    We guarantee at no cost to owner to cover damage caused by pets over and above any security deposit that might be deducted to pay for pet related damages. This includes trim that is chewed, scratch marks from pets, odor from pets and other pet related damage. Exception is if animal was not approved by RTS. Exception for medically prescribed animal.
  • Growing PROsperity communication guarantee
    Call or email back by end of next business day or 50% refund on one management fee.
  • Growing PROsperity electronic payments guarantee
    If available funds not in the owner bank account by the last business day of month last 50% refund on one management fee..
  • Growing PROsperity registration guarantee
    Your building is registered properly with municipalities and on time or we refund company fee to register and pay penalties. Exceptions: we aren’t handling registrations.
  • Growing PROsperity compliance repairs guarantee
    City required compliance repairs are done on time or we refund 5% of cost of repairs and eat city penalties and cost to work with city to fix issues. Exception delay in approval or rejection of proposal to owner.
  • 30 days
  • 14 days
  • 1 year.
  • 3000
Maintenance Details

Realty Trust Services has in house field technicians to handle many home issues as well as outside contractors that can complete your jobs at an affordable price. Pricing may change with unique or special situations.

  • Trip cost
  • At property labor cost
  • Unit rental make ready
  • Small work orders
  • Process home warranties
  • Insurance claim management
  • Bi-annual occupied unit inspection
  • Annual aerial inspection
  • Move out inspection
  • Pre move in inspection
  • Hot water tank
  • Toilet reset
  • Smoke detectors
  • Large projects
  • Gutter cleaning
  • If we visit a property for purposes not allready covered by a fee like a leasing commission or inspection fee, there is a per visit charge which covers time and mileage traveling to property. This charge is $60.
  • Handy man and field labor per hour charge is $60.00 per hour in 15 minute increments. Specialized trades may vary depending on situation and trade availability etc.
  • We do the necesary and required make ready items on an hourly basis up to $1,500 automatically. This is up front authorization is necesary to achieve our short turn times and offer our vacancy guarantees. Work done above and beyond this will be on a per bid basis. This is part of our stepped make ready methodolgy that allows us to save you vacancy cost, maintenance cost and all in a no hassle convenience.
  • Work orders we deem essential to your investment profitability and we estimate total cost to likely be under $500 we normally go ahead and approve it with notice to you. These normally are small enough that it simply is not tenable to get multiple bids on these so we don’t offer that. Some owners choose to use their own contractors for small work orders. We do reserve the right to vet and or to refuse to work with owners contractors if they are not able to work with in our system or do not pass our vetting or do not follow up post work order completion. There is a $35 dispatch fee if we are dispatching and following up on an maintenance technicians not on our team.
  • We charge a $55 per work order that we dispatch through a home warranty company.
  • Insurance claim management – Managing insurance claims is not part of our property management scope. If we have to manage a claim we charge 10% of the claim and and trip charges for visiting property.
  • We verify previous date of HVAC filter change, check for water leaks in ceilings, check for water leaks under sinks, check for any obvious tenant negligence / damage, check roof from ground and fill out an inspection report which we provide to you. We charge $65 plus cost of multiple filters including any filters we change and any dated filters we drop off. We add charge to tenant ledgers for the filters. By default we do this twice per year.
  • This inspection gives us useful information on exterior issues, updates to the property and can be used in future marketing. It includes a video and email report of roof condition and gutter condition. Cost is $65 and it is done annually by default.
  • As part of a move out we are required to do a detailed inspection, write up a report and assess deductions on tenants deposit in a short period of time. Cost of the move out inspection is $125.00. It will be a credit on any make ready done by our internal team of $1,500 or more.
  • This is done to make sure house is ready for move in and is safe. This is included in the leasing free for all three plans.
  • We charge 1350.00 for a 40 galllon tank install and hall away of old tank. Extra charges may apply for special situations or custom work.
  • We charge $185 for a toilet reset. If it is a new toilet then cost of parts will be added and haul away of old toilet.
  • We replace missing or failing smoke detectors with 10 year rated detectors for your safety. Cost of these are $35 when included in a current work order.
  • Large work orders that need owner approval are normally sent as a bid for owner approval (except for cases of extreme emergency) by the maintenance division. We are willing to facilitate getting multiple outside contractors for $50 per contractor bid and 10% surcharge per bid if accepted and used. We do not back or warrantee any work not done by our company. Work done as a patch work instead of total replacement have limited warrantee.
  • Gutter cleaning is done once per year by default. Costs are as follows: $100 to clean a home that has gutters at the 1st story level. An extra $25 gutters are at the 2nd story level. An extra $20 if there is a separate garage from the house. Gutter cleaning includes manually removing leaves and debris from gutter as well as downspout.

Service Plans

0

Your super stronge full
service management option.
  • SIMPLE FLAT RATE MONTHLY FEE
    We simplify our services with a stable flat rate. The flat rate property management fee is like an attorney retainer that pays for us to reserve capacity to do all of the things many things we do. Included in that retainer is a whole lot of services for which we do not charge. There are also services we offer, only to those are are members that for an additional fee. Both the core service and add ons are detailed below. Volume pricing is as follows. 1-3 units is the normal fee for all 3 plans. 4-9 units is includes a $6 per unit discount. 10-19 units is a $14 per unit discount. 20+ units managed with us is a $20 per unit discount. See pricing calculator below
  • PROvacancySave - resident retention program
    This program is the easiest way eliminate the landlords biggest expense - vacancy. We start 120 days before lease end and have a process to retain the resident if we can or otherwise transition and minimize vacancy that ends up being unavoidable.
  • Growing PROsperity leasing system
    Leasing is commisison based and the fee pays for the PROview, PROfollowUp, PROexpense, PROavailability, PROreach, PROonResident systems. See details on grid below.
STEEL

Your super stronge full
service management option.

  • 99/mo

  • 199 / renewal
  • 1 months rent
Management Details
  • PROview - rent & market assessment
    We analyze the market for you and based on your own goals, the prospective rent range and other factors we select a starting price.
  • PROfollowUp - Weekly Rental Activity Report and Analysis
    If house doesn't rent the first seven days the unique market response will be fed back so that the right adjustments can be made.
  • PROexpose - marketing & syndication
    We expose your home to the top 40 websites and then automatically collect every inquiry on your house from text, email and phone and follow up with them.
  • PROreach - rental database marketing
    Get more than the average exposure because every listing goes out to our database of 30,000 plus previous resident according to their previous interests. We also experiment with online remarketing / retargeting to this larger list of prospective clients for your.
  • PROavailability - showing system
    Most property managers take days to be ready to show even a fully vacant home. By then a prospective resident has moved on. We use a hybred showing systems depending on the status of the home to make vacant homes securely and instantly available in a covid safe way to verified users through tracked electronic boxes. This allows us to strike while the iron is hot. We also provide attended showings for prospects not comfortable with a self show approach and for occupied homes so that we can capture every available oppurtunity. The online schedule is available any time of day or night and via web, text message or phone call.
  • PROsafe - tiered resident screening
    Screening is so essential to your rental investment success. We use nationwide databases to expose data from thousands of court systems and nationwide credit reporting to expose millions potential interactions with creditors. Our checklist allows us to evaluate your prospective resident and quickly make an informed decision to capture residents that will be an excellent fit for your home. We recognize that a $725 per month duplex unit will need a different tier than a $3500 per month single family home use a checklist criteria based on the tier of home we are leasing.
  • PROsecure - Superior alternative to a security deposit for landlords and tenants
    We cover your liability while, renting your property faster, decreasing turn around time, increasing tenant ownership mentality and offering tenants more options to rent your property.
  • ProResidentBenefits - Compelling resident benefits package
    We offer a package of benefits which we use to increase loyalty to retain tenants longer as well as entice them to choose your unit listed with us rather than another available unit. This package includes on time payment incentives, tenant insurance, filters, pest test strips, utility concierge service, online rental portal, 24 hour maintenance requests, GrowingPro.club coaching, credit coaching and proactive maintenance.
  • PROonResident - smooth start resident onboarding system
    We offer secure uploads, special education on the lease and future behaviour expectations, and easy to sign leases. We can quickly collect initial payments multiple ways to reserve prospective resident and move forward. We use a special hold agreement that locks a prospective resident in before move in.
  • PROonLandlord - smooth start investor onboarding system
    We offer secure forms, easy out esign agreements and online checklists to educate you and bring you on as smoothly as possible while handling the many details necesary to start you off sucessfully with us.
  • PROpaid - collections system
    All collections process starts by setting expectations before tenant is ever late to pay on the 1st. We do all non court colletions from emailing notices, to follow up calls, to text messages, to voice broadcasts, 3 day notice deliveries with out charge to the owner.
  • Dedicated Team Specialists
    We offer stable systems that allow our team members to quickly become certified specialists and consistantly deliver high levels of service. Our distributed call system allows us to answer the phone 97% of the time during day time hours.
  • After hour maintenance calls live
    Most competitors take a voicemail and handle emergencies the next business day after it is to late. We direct emergency maintenance calls after hours to a live answer service that can triage emergencies, make residents feel heard and dispatch emergency services when necesary.
  • 24/7 Online Access & Portal
    We use industry standard Propertyware to provide a portal with live reports and statements. We also offer customized live statements PDF or xls automatically emailed to you daily, weekly or monthly at your request.
  • Vacancy Savings System
    We've made it a focus to really optimize and change how vacancy is done. Through a number of process changes we have been able to save our owners 70 percent on vacancy by whittling a way on each of the factors and processes that play a part in vacancy expense.
  • 0 Reserves required
    Most property managers want a reserve deposit to invidental repairs in addition to using recieved rent. Except for when there is a large known upcoming expense that won't be able to be handled by rent we see no reason to keep more money than is needed to manage your property effectively.
  • Monthly ACH pay Out
    We have a systematic full month accounting system and we initiate the months income after paying bills for the month at the end of the month direct to your bank account.
  • Extra pay out
    You can rely on us to pay out funds due at the same time each month. If you are needing to request a special pay out VIA ACH then this fee is charged offset costs from going outside the plan and potential further extra costs of not having that money to pay your expenses that come before next income into your account.
  • Utility processing
    We handle all of your utilities. The amount of time and effort to deal with demands utility companies make covers scanning, data entry and customer service with tenant and owners on utilities and is charged per processed utility bill.
  • Utility bills in managers name
    Occassionally due to a situation or other a bill that landlord is responsible for can not be put in landlords name. This fee is to recover additional complications including the fact that we often have to pay money out of operations, get reimbursements from owners and manage accassional merged building ledgers between buildings properly.
  • Utility transition
    When we have to turn utilities on or off or change address we charge this.
  • City occupancy, permit paperwork & special form fill in
    We charge $25.00 to handle the filling out of your city, county or state required paperwork as well as special forms that section 8, your lender your IRA custodian, your accountant may require us to fill out.
  • Home insurance non-compliance
    All homes that we manage must be fully insured by owner and policy must be ammended to include Realty Trust Services, LLC as additionally insured. This is very important for multiple reasons, the biggest of which is that if there is a law suite by an outside party and this has not been done, owner would have to pay separately to defend the management company. Because of this we expect within 30 days of starting management to this requirement on file or we would assess on ongoing monthly additional fee to offset the cost of the increased risk because of owner non compliance.
  • Annual tax and doc prep
    Accountance love the end of year tax reports that make it easy to file taxes as well as analyze investment progress.
  • Unpaid balance processing
    Any unpaid balances to Realty Trust Services (not other vendors) will have a fee invoiced (percentage of balance owed) at the 10th of the month if left over from the previous month to offset our internal cost of carrying that debt and cost of managing the extended receivable times. We email out balances unpaid in the last 7 days of the previous month as well as in the first seven days of the current month.
  • Evictions
    For those with out eviction coverage your average cost for attorney, court fees and company attendance is about $550
  • Sale to tenant
    We don't force you to list with our company if you want to sell and if you sell to a buyer that we find including a tenant that we find we charge a commission. If it is a lease option that we set up we collection 1/2 of the option fee which will be deducted off the commission due if or when the lease option closes.
  • Home for sale listing commisssion rebate
    We offer a rebate from $500 to $2500 rebate on commission earned on all listings of properties we also manage.
  • 10 per request
  • 7.50 per bill
  • 10 percent per bill
  • 25 per
  • 25 per
  • 20 per month
  • 35 per year
  • 3.9% per month
  • 150 per court attendance plus attorneys and court costs.
  • 1/2 option fee, 6% total
  • Included
Growing PROsperity Risk Protection Bundles
  • Growing PROsperity peace of mind freedom guarantee
    If you don't feel 100% peace of mind about our services, you may give us notice to leave at any time and we will refund you last monthly management fee charged. We refuse to lock you in if its not a fit. Exceptions excercise of other monthly rebate guarantees.
  • Growing PROsperity leasing guarantee
    Deposit collected in agreed period for your plan or we waive one months management fee.
  • Growing PROsperity rental make ready guarantee
    Home made ready in agreed time from being vacant or 10% discount. Exception if cost is more than 1500.
  • Growing PROsperity tenant guarantee
    Tenant stays and pays for the agreed period or we waive placement fee on new tenant placement.
  • Growing PROsperity pet guarantee
    We guarantee at no cost to owner up damage caused by pets over and above any security deposit that might be deducted to pay for pet related damages. This includes trim that is chewed, scratch marks from pets, odor from pets and other pet related damage.
  • Growing PROsperity communication guarantee
    Call or email back by end of next business day or 50% refund on one management fee.
  • Growing PROsperity electronic payments guarantee
    If available funds not in the owner bank account by the last business day of month last 50% refund on one management fee..
  • Growing PROsperity registration guarantee
    Your building is registered properly with municipalities and on time or we refund company fee to register and pay penalties. Exceptions: we aren’t handling registrations.
  • Growing PROsperity compliance repairs guarantee
    City required compliance repairs are done on time or we refund 5% of cost of repairs and eat city penalties and cost to work with city to fix issues.
  • Growing PROsperity winter freeze guarantee
    If you have the GROWING PROSPERITY Smart House System installed we guarantee up an amount of non insurance paid costs for damage due to broken pipes.
  • Growing PROsperity Eviction legal coverage
    Legal fees and court appearance fees are covered for eviction up to $5000
  • Growing PROsperity Eviction lost rent and damage coverage
    Up to 2500 in lost rent and willful property damage. Growing prosperity tenant guarantee extended indefinately.
  • 30 days
  • 14 days
  • 1 year.
  • 2000
  • 2000
  • 2000
  • 19 / month
  • 27 / month

Additional Services

Fill Only / Lease Only = 2 Month's rent

Landlord Rescue

$350 + Court and Attorney Fees

Have a non performing tenant? Either get them paying again OR get them evicted with our help. We can help you explore and navigate your options of dealing with difficult tenants.

Statutory agent fee

We charge $6.25 per month to be statutory agent for your company with the Ohio Secretary of State. This covers administrative cost of being statutory agent.

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3407 W. 117th St Cleveland OH 44111
Main Office 440-427-0123 | Rental Showing/Leasing: 440-484-5800 | Landlord Sales 440-220-7300 | Fax: 866-632-9006

Copyright © 2021 Realty Trust Services - All Rights Reserved. We may send out a monthly newsletter if you contact us through our web form. Andrew W. Morris is a licensed real estate broker with the State of Ohio (BRK.2008004009). Realty Trust Services,LLC is registered with the State of Ohio as a real estate company (REC.2009001863). This page was last updated 8/12/2021.